Everything you need to know before booking. Still have questions? We're one WhatsApp message away.
What areas do you serve?
We proudly serve all of Miami, Florida — including Doral, Kendall, Brickell, Miami Beach, Coral Gables, Hialeah and surrounding areas. Not sure if you're in our service area? Send us a message on WhatsApp at (305) 998-9980 and we'll confirm right away.
How do I get a quote?
Simply fill out our quote request form with a few details about your space, or message us on WhatsApp. Every quote is free, personalized and comes with no obligation — we don't publish flat prices because every space is different.
Do I need to provide cleaning supplies or equipment?
No — our team arrives fully equipped with professional products and tools. If you prefer specific products (for example, fragrance-free or eco-friendly), just let us know and we'll accommodate.
What's the difference between a standard and a deep cleaning?
Standard cleaning covers the regular upkeep of your home: kitchens, bathrooms, floors, dusting and surfaces. Deep cleaning goes further — baseboards, inside appliances, grout, vents, door frames and all the details that build up over time. If it's your first time with us, a deep cleaning is usually the best starting point.
Can I book recurring service?
Yes! Recurring cleaning is available weekly, bi-weekly or monthly — either as its own plan or as an add-on to any of our services. Recurring clients also get priority scheduling.
Do I need to be home during the cleaning?
It's completely up to you. Many of our clients provide access instructions and come home to a spotless space. Our team is professional, uniformed and treats your home or business with total respect.
How does post-construction cleaning work?
Every project follows our six-phase Construction Cleaning System™: site preparation, fine dust removal, glass & detail cleaning, kitchen & bathroom detailing, floor finishing, and a final quality inspection — with photo documentation and a walkthrough before turnover.
How do I pay?
We'll confirm accepted payment methods along with your quote. Payment is only due once the work is completed to your satisfaction.
What if I'm not satisfied with the cleaning?
Your satisfaction is our priority — we don't just clean, we care. If anything isn't perfect, contact us within 24 hours and we'll make it right. Our team is available for inquiries Monday–Friday, 9 AM to 5 PM.
How far in advance should I book?
We recommend booking a few days ahead, but we do our best to accommodate short-notice and same-week requests — especially for Airbnb turnovers. Message us and we'll find a time.
